Answers to your important questions

You're considering making a big investment in your health and well being, and it’s not unexpected that you might have questions about what treatment is like at Rogers Memorial Hospital.

Please call 800-767-4411 to arrange for a tour of our facilities or if you have questions that are not answered here.

Admissions Process
I take a lot of different medications & vitamin supplements. Can I still take them during my stay?
I understand that patients sometimes participate in research – do I have to? How is the information used?
Why do I need to call for a screening?
What happens after I complete the screening?
When can I expect to hear back from the admissions staff?
Can I find out if my son/daughter has completed the screening?
Once I am recommended for admission, what happens next?
Why is there a waiting period?
Why do I need to get medical clearance before coming to the hospital?
What can I expect when I arrive for admission?
What can I wear while I’m at the hospital?
Adult and Older Adult Services
What items can I bring with me for an inpatient stay?
How are meals handled?
What type of programming is offered?
How often do I need to attend the partial hospitalization program?
Is transportation provided for the partial hospitalization program?
Chemical Dependency
Is there anything that I’m not allowed to bring with me?
How do you ensure that patients aren’t using while in the program?
What is the treatment approach used?
Child and Adolescent Center
What will my child be doing each day?
How do I continue the behavior management or the success of treatment at home?
What things should I bring for my child’s stay?
What medications will my child be given?
When can I call and visit my child?
How long will my child be in treatment?
Child and Adolescent Services
What will my child be doing each day?
How do I continue the behavior management or the success of treatment at home?
What things should I bring for my child’s stay?
What medications will my child be given?
When can I call and visit my child?
How long will my child be in treatment?
Child Center
How do I continue the behavior management or the success of treatment at home?
What things should I bring for my child’s stay?
What medications will my child be given?
How long will my child be in treatment?
When can I call and visit my child?
What will my child be doing each day?
During your stay
What’s the difference between inpatient, residential and partial hospitalization?
How often will I see the doctor?
Is cigarette smoking allowed while I’m at the hospital?
Can I bring my laptop?
Will the doctor change my medications?
Can I bring my cell phone?
What if I don’t like it here after I’m admitted?
How long will I be at Rogers Memorial Hospital?
What happens when it’s time to leave?
Who do I contact if I have questions, concerns or compliments about the staff, the program or the hospital?
Eating Disorders Services
What if I am a vegetarian?
Will I be allowed to exercise?
Is there anything that I’m not allowed to bring with me?
I noticed that the inpatient’s and residential center’s weekend schedule has fewer activities planned. Why is that?
What type of programming is offered?
Family Involvement and Visiting
What’s expected from parents and other family members after admission?
HIM Release
How do I request a copy of my health information records for my hospitalization after discharge?
Who is authorized to sign for release of my health information?
What if the patient is deceased?
How much does it cost to obtain a copy of my health information?
Insurance and Financial
What happens if my insurance doesn’t cover my stay?
My insurance plan doesn’t cover residential treatment – only inpatient and outpatient treatment. What can I do?
Why is a deposit required for admission to one of the residential treatment centers?
If my insurance company has authorized residential treatment why do I still need a deposit?
Can I use my credit card for the deposit?
Who do I contact with questions about insurance after admission?
What is covered during my stay?
Obsessive-Compulsive Disorder Services
Are medications part of treatment?
How is your program different then the treatment I've already had?
Can your program help with all the anxiety disorders, and with all ages?
Is there anything that I’m not allowed to bring with me to the residential center?
What Is Trichotillomania?
Trichotillomania Treatments
What are some common medications for obsessive-compulsive disorder
What is the treatment approach used for OCD and other severe anxiety disorders?
What is a hierarchy?